General Shipping Information
- Getting your order out to you right away is one of our top priorities. We understand you are trusting us with your order and want you to receive it as soon as you can.
- We primarily rely on USPS to deliver all our orders within a timely manner. Unfortunately, occasionally, they can lose one. We try everything to help track and locate these packages. However, we cannot be responsible for orders once they leave our shop. If your package is not delivered, we do not provide refunds or credits for these orders.
If you need to change or edit an order, please contact us as soon as possible. Orders start to get processed and filled often within minutes of being placed.
Shipping within the United States
- Orders are processed same day or the next business day.
- We offer Free Shipping on all orders over $75.
- Genesis Quilting primarily ships through USPS, however we do utilize other shipping vendors and do look for the cheapest shipping rate for our customers. .
- Genesis Quilting is happy to offer shipping to our international customers.
- International customers pay all shipping and associated costs on their orders.
- Genesis Quilting is not responsible for duty or brokerage fees for international shipping. These charges come from your country during importation of your package.
Thank you for being a Genesis Quilting customer. If you have any questions please let us know.